Privacy Policy
Notice of your financial privacy rights
At Raymond Federal Bank, our mission is to meet the financial needs of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Policy serves as a standard for all Raymond Federal Bank employees for collection, use, retention and security of individual customer information.
Categories of Information we Collect
Raymond Federal Bank collects nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us or third-party verification systems
- Information we receive from a consumer-reporting agency
Categories of Information we Disclose
Raymond Federal Bank does not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. It is our policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matter.
Confidentiality and Security
Raymond Federal Bank is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal and federal security standards.
At Raymond Federal Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these privacy principles. Because of the importance of these issues, all Raymond Federal Bank employees are responsible for maintaining the confidentiality of customer information and employees who violate these privacy policies will be subject to disciplinary measures.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us at (360-942-3444). We will investigate your concerns and correct any inaccuracies.
Providing Privacy Information to Customers and Responding to Inquiries
At Raymond Federal Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how Raymond Federal Bank protects your confidential information, please call Becky Marvin or contact us via e-mail at becky@raymondfederalbank.com
Maintaining Customer Privacy in Third-Party Relationships
When Raymond Federal Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.
